We make local number porting (LNP) easy, secure, collaborative and cost effective. Why struggle with outdated LNP processes & procedures? Try PortControl today & simplify LNP for your business once and for all.
PortControl was specifically developed to improve the way your Local Number Porting business works and is backed by our uncompromising commitment to customer satisfaction and success – no exceptions. Not ever!
We include the same SaaS based front-end, customer support and powerful workflows in every edition of PortControl from “Starter”-to-“Enterprise” you have every feature you need to collaborate effectively, simplify work flows and improve business efficiency.
Our powerful PortControl API’s are included in the “Pro”, “Enterprise” and “Enterprise Plus” editions for custom application development allowing an even tighter integration into your business processes.
By leveraging the power and capability of collaboration technology platforms, we create virtual business ecosystems that promote consumer empowerment and ease of use in their dynamic modern world.
Manage a collaborative porting experience on one platform. Essential data collection and updating, accurate number information lookup with history, customer service request (CSR), local service request (LSR), and SOA order entry, FOC, easy activation, and, in some cases, even switch provisioning helps to ensure a unified porting experience.
Manual, repetitive tasks are often associated with increased operating costs, decreased profit, errors from human intervention, high employee turnover rate, employee friction and customer churn. One answer to this is APIs. These interfaces enable companies to automate these repetitive tasks by integrating their programs and databases with current industry applications. APIs ensure smooth, accurate, reliable and continuous communication with a company’s existing back-office technology
PortControl simplifies the CSR and LSR process by allowing users to ditch the email address and work LSRs in a system that integrates directly into the Orders Dashboard. By automating the email sending process with your trading partners that may not have port-out portals, and by tracking the results in your aggregated, collaborative Orders Dashboard, you can maintain full visibility of pending port-in and port-out orders within an easy-to-understand interface. Once orders are created, you can assign users specific tasks on a per-order basis. This gives departmental leads the ability to track team progress and ensure an optimized, excellent onboarding experience for new customers and a seamless and satisfying day-to-day porting routine for employees.
The PortControl Number Explore tool pulls real-time phone number data from SOMOS, NPAC, PA and NANPA. Providing the following views: LATA, region, CNAM, current SPID, LRN, DPC/SSN information, last modification date, current operator name, status, and over a decade of telephone number ownership data.
PortControl is a new solution developed to precisely address this need for this new time, as detailed in the five ways above. PortControl offers a frictionless, end-to-end porting experience with an easy-to-use interface and set of tools based on the feedback of hundreds of porting experts. Ultimately, this solution simplifies the burdensome but necessary processes of local number porting to allow carriers and service providers to improve customer service, eliminate tedious steps, save time, and create a happier workplace.
In the fast based customer satisfaction driven environment, many LNP teams still struggle with outdated Local Number Porting workflows and solutions that don’t allow collaboration or enable remote access options.
Many organizations are frustrated by these common porting challenges:
Simplified Local Number Porting Management Platform from the industry thought leaders at ATL Communications
Along with our great product offerings we also offer the following PortControl add-on’s and professional service offerings to help ensure you have the right solution for the way and your team work.
Manage your numbers with confidence
Simple solutions to complex number management problems
Carrier-neutral solutions empowered by choice
Empower your business in the modern, dynamic world you live in